Mark Allen is a Business Coach and Training Professional for FocalPoint Business Coaching. His practice combines Mark’s 30+ years of business and leadership experience with the powerful results-based content and expertise of one of the world's most well-known business coaches, Brian Tracy.
Mark got his start in business helping run part of his family’s manufacturing business in California. Mark then spent the majority of his corporate career honing his skills at three Fortune 100 organizations. He has a track record of leading teams through transitions, growth periods and down-turns. He has served as an executive leader overseeing numerous high volume, multi-location departments, including:
Call Center Operations
Customer Service and Collections
Billing Statement Production and Remittance processing
Human Resource Communications
Benefit and Retirement Plan Administration
Mark brings a wealth of talent development, team building and leadership experience to his role as business coach. In his career, he has worked for and with all types of businesses, from large international corporations to locally owned entrepreneurships.
Throughout his life, he has learned the key factors to personal and business success…be genuine and be unshakable in your drive and passion to achieve your goals. Mark is proud of the results he gets for his clients and is dedicated to improving business teams, creating time and generating more money.
MADE Chamber and community involvement:
MADE Chamber Ambassador - 2 Years
BNI Director Consultant - 2 Years
Why is being part of the Mason Deerfield Chamber important to you/your organization?
Mason is the first place my wife and I called home in the Cincinnati area when we moved here 22 years ago from Arizona. We have built a life, both personally and professionally here. We value the community and have made it a priority to give back and help build it up with both our time, talents and financially. As I transitioned from my corporate career with Macy’s, it became important to find new ties to the community and the Mason Deerfield Chamber has fulfilled that need beautifully. Not only has it helped me with connections as I strived to start up my own franchised business, but it has also allowed me to stay in touch with the challenges and opportunities the area faces. Serving as an ambassador has allowed me to find opportunities to connect MADE members with my network in the greater Cincinnati, Northern Kentucky region.
Fun facts about you/your business:
I worked for my family’s small business throughout high school and college and was expected to take it over and run it for our family. I surprised my family when I decided to leave and establish a career in the corporate world to gain experience outside of small business and outside California where I was raised. Unfortunately, the business faltered and eventually failed – but it allowed me a front row seat to what challenges and opportunities small entrepreneurs face. I worked 25+ years in the corporate world when I decided to leave and become an entrepreneur/small business owner myself – to the great surprise of my family!
I also met and married a business colleague – my wife Sue. We worked together at Macy’s for all those 25+ years. She left Macy’s after I did and has recently started helping me in my business.
I have a 14-year-old son, a 32-year-old daughter and two grand children
Like the emerald, businesses and organizations have many facets. Which facet is your strength and why?
I was fortunate in my corporate career to have the opportunity to have a multitude of experiences and executive assignments, Operations, HR, Benefits Management, Production/Logistics and Marketing. In my current role as a business coach, my strength is in strategic planning, risk assessment and leadership development. I believe the key to success is to be a good listener. I really enjoy digging into details and helping guide my partners to where they want to go (and need to go!) I enjoy asking the right (and sometimes difficult) questions, listen and help people own their conclusions and plans.
If your company culture, or personal persona, had to be summed up in five words or less, reflective of a gemstone, what would they be?
Genuine - Reflective - Aspirational - Valuable - Unique